AI rebooking
The AI handles reschedule emails so you don't have to.
"Something came up — can we push?" used to mean a volley of emails and a hole in your week. Now the AI answers with three real open times, the guest picks one, and both calendars update.
Included on the free plan. No credit card.
Marcus Cole · replying to his confirmation
Something came up Thursday — any chance we can move it?
Buildout Schedule · same thread
Sure — here are three that work:
A reschedule is a booking you're about to lose.
The guest who asks to move isn't canceling — yet. But every hour their email sits unanswered, the odds go up that they solve it by disappearing. You're busy, that's why you have a scheduler, and now the scheduler's output is generating email for you to answer.
So the reply handles itself. The AI reads what the guest asked for — including a preference like “Thursday would be better” — and answers in the same thread with three times that are actually open. Who's in control stays unambiguous: the AI proposes, the guest picks, and nothing moves until they do.
How it works
- 1
The guest replies
"Can we move it?" — straight to the confirmation email they already have. No portal, no login.
- 2
The AI reads it
It parses the intent and any preference — "later that week", "Thursday" — and checks your real availability.
- 3
Three times go back
A reply in the same thread with three open slots, each one a single click. A cancel routes to the cancel flow; an unclear reply forwards to you.
- 4
The guest picks, everything updates
The booking moves, both calendar invites update, and updated confirmations go out to both sides.
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Goes well with
Common questions
Can the AI move a meeting on its own?
No. It proposes times; the guest picks. Until someone clicks a slot, the original booking stands untouched. The AI never decides for either side.
Where do the three times come from?
The same availability engine as your booking page — buffers, minimum notice, busy calendar blocks, date overrides. Every option it offers is a slot a guest could have booked themselves.
What if the reply is unclear?
If the AI can’t confidently read what the guest wants, it forwards the reply to you unchanged with a note that it couldn’t parse it. You handle it the old way — nothing gets guessed at.
What if the guest actually wants to cancel?
A cancel reads as a cancel. The AI routes it to the normal cancellation flow instead of offering new times to someone who’s done.
Does the guest need an account or an app?
No. They reply to the confirmation email they already have and click a time. That’s the whole experience on their side.